Refund/Exchange Policy

Refund policy
We have a no exchange, no return policy. But in case there is an issue with your product the user can contact us for any return at: enquiry@pravarta.com

Damages and issues 
Upon receiving our product, we urge you to inspect your order and if the item is defective, damaged or if you receive the wrong item, immediately contact us so that we can set right the issue. This is valid only if the damage is reported within 24hrs of receiving it. 

Exchanges
No exchange, No return. For damaged products, if you wish to exchange the products, please get in touch with us at enquiry@pravarta.com or whatsapp us on +91 76187 73287 with close up images of the product.  Please make sure this should be done within 24 hours after you receive the product.

Refunds
We will notify you once we’ve received and inspected your return of the damaged product and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Kindly note that, it can take some time for your bank or credit card company to process the refund amount to your account.